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Physical Card

Can I reactivate a U Card?

Unfortunately, once a card has been deactivated it can never be reactivated for security purposes.

Can someone pick up my U Card on my behalf?

No, the U Card holder must be physically present to receive their U Card. View ID Requirements…

Can you mail my U Card to me?

No. The U Card user must be physically present and present an approved form of ID to receive a U…

Facilities Management U Card replacement process

The U Card Office and Facilities Management (FM) have a service agreement in place to provide…

How do I sign up for/use my meal plan or Dining Dollars?

Meal Plans and Dining Dollars are managed through M Food Co. Visit their website for additional…

I am a previous CIS or PSEO student, do I need a new U Card?

CIS Students If you were previously a CIS student, you will need to receive a new U Card at…

My U Card is visibly damaged and doesn't work

If your U Card has visible damage to it, it is best to bring it to the U Card Office to…

My U Card keeps getting damaged

Wallet damage is the number one reason people have to get replacement U Cards. Keeping your U Card…

My U Card was lost or stolen

The best thing to do is deactivate your U Card, so that whoever may be in possession of it has no…

What accounts are on my U Card?

You can learn more about the different accounts on your U Card on our "Accounts" page. If you…

What discounts can I get with my U Card?

Many university and public services in and around campus offer discounts to students, staff, and…

What information does my U Card carry?

The U Card has a network of wiring, chips, and magnets in it that come together to connect to your…

Why is there a replacement fee?

U Cards actually cost more than the replacement fee to produce, but we subsidize that cost. Inside…